Return & Refund Policy

At Manifestly, we have a 90-day return policy, which means you have 90 days after receiving your item to request a return.

Return eligibility

To be eligible for a return under our voluntary 90-day policy, your item must be in the same condition that you received it, unworn or unused, with any original tags, and in its original packaging. You’ll also need your receipt or proof of purchase.

These conditions do not limit your statutory consumer rights.

How to start a return

To start a return, contact us at contact.mymanifestly@gmail.com with your order number and details of your request.

If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Please contact us before sending your return so we can provide the correct return address.

For any return-related questions, you can reach us at contact.mymanifestly@gmail.com.

Damages and issues

Please inspect your order upon delivery and contact us promptly if your item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.

Please include your order number and, where possible, clear photos of the item and packaging to help us resolve your request.

Exceptions / non-returnable items

Gift cards and personalized or custom-made items are not eligible for returns under our voluntary 90-day policy.

Sale items are also excluded from our voluntary 90-day return policy. These exclusions do not affect your statutory rights, including any applicable rights relating to faulty, damaged, or incorrectly supplied goods or legal withdrawal rights.

Exchanges

The fastest way to exchange an item is to contact us to arrange a return. Once your return is accepted, you can place a separate order for the replacement item.

European Union 14-day cooling-off period

If your order is delivered to the European Union and EU consumer withdrawal rules apply, you have the right to cancel your purchase within 14 days of receiving your goods, without giving a reason, subject to applicable legal exceptions.

To exercise this right, email contact.mymanifestly@gmail.com with a clear statement of your decision to withdraw. You must send the goods back within 14 days of notifying us.

You may inspect the goods as you would in a shop. You may be responsible for any diminished value caused by handling beyond what is necessary to establish their nature, characteristics, and functioning. Original packaging is encouraged but is not a condition of exercising this statutory right.

For valid withdrawals, we will refund the purchase price and the cost of our standard outbound delivery within 14 days of receiving your withdrawal notice. We may withhold reimbursement until we receive the goods or evidence that you have sent them back, whichever occurs first.

Refunds

For returns under our voluntary 90-day policy, we will notify you once we have received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Your bank or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact contact.mymanifestly@gmail.com.

Where applicable law requires a different refund deadline or remedy, those legal requirements take precedence.

Contact

For questions about returns, exchanges, or refunds:

Manifestly
Email: contact.mymanifestly@gmail.com
Website: https://mymanifestly.com